Shipping policy
🚚 Shipping & Delivery Policy
At Belvia™, we prioritize accuracy, care, and transparency at every stage of your order. Below is a clear outline of how we process, ship, and support deliveries to ensure a dependable experience.
🕒 Processing & Handling
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Orders are prepared within 3–5 business days before dispatch.
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During this time, each item undergoes careful inspection and secure packaging to meet our quality standards.
🚚 Delivery Time Estimates
United States
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Shipped using trusted carriers such as USPS or FedEx
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Estimated delivery: 15–20 business days after processing
International Orders
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Estimated delivery: 15–30 business days, depending on destination and local fulfillment operations
⏳ Delivery times may vary due to customs clearance, weather conditions, high-demand periods, or global logistics disruptions. We appreciate your understanding.
🔍 Tracking Information
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Once your order ships, a tracking link will be sent to your registered email address.
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You may also track your shipment at any time through our Track Your Order page.
❌ Order Changes & Cancellations
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Requests must be made within 24 hours of placing an order.
To cancel an order:
Email us with the subject line “CANCEL MY ORDER”
To update your shipping address:
Please contact us within 24 hours of purchase.
Once an order has been shipped, changes are no longer possible.
🚪 Delivery Attempts
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Carriers typically attempt delivery up to two times.
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If delivery is unsuccessful, the package may be returned to the sender.
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To avoid delays or returns, please ensure someone is available at the delivery address.
💥 Damaged or Defective Items
If your order arrives damaged or defective, we’ll resolve the issue promptly.
Please contact support@belvia.com and include:
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Your order number
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A clear photo showing the issue
A free replacement will be arranged as quickly as possible.